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FAQ

Q:  How long will my order take to arrive? 
It varies on the product you order.  Originals will ship right away. The 11 x 14 paper prints usually ship within 3 to 5 days after your order is placed.  Tile Prints, purses, canvas prints are normally 2 to 3 weeks as we make them to order.   Commissions take 30 days.  

Q:  How are shipping costs calculated? 
There are flat fees for certain items on the website.  $10 for 1 paper print, $25 for 2 or more, $35 for canvas prints and purses, $65 for originals including insurance, packaging.  

Q:  Do you sell your work wholesale to shops? 
I love selling to gift shops!  My best sellers are tile prints, paper prints.  Just email me and let me know what you are thinking.  

Q:  Do you do commissions other than pet portraits? 
Yesssahhhh, I love it when I get a commission that's out of the norm?  I've painted everything from Abraham Lincoln, to a Lexus in front of the Golden Gate Bridge, to front porch in front of a grape field.  You just give me all the information you can about size, colors, feeling of the piece, etc. I can even do a home visit if I'm near the town your in and we can discuss where, colors, size and get a feel for the flavor of your home.  

Q:  What do you mean by outdoor appropriate? 
Because of the surfaces we work on, how we prepare the surfaces, the paint I use, the UV protect used for outdoor murals they are totally wind, rain, sun, snow proof.  Now that being said be smart about it, I wouldn't put it on a west face wall out in the elements but who knows, so far they've lasted 8 years in the elements with no change.  

Q: Are the tile prints really outdoor appropriate? 
Again, because of the materials we use and how we seal them absolutely.  So far, 8 years for the travertine prints outside and still kickin'.  

Q: Can I send you something to paint on? 
If you have a piece of metal from your grandpa's farm or a sign from your aunt betty or something sentimental to you please let us see it in a photo first to make sure it's not too rusty already.  Other than that yes!

Q:  I want you to make me a purse. How does that work?
Go to the purse tab and get a feel for your options.   Pick out your images for front and back from the website, then tell me about what you want on the inside.  You can be as specific as you want and even ship me Aunt Bettys button collection if you want to include that in your purse.  It's easy and fun!  

Q:  Do you ever do murals? 
I was a muralist for a while and enjoy painting big.  I would love to paint you a mural.  Outside or Inside.  That would be quoted on what you want me to paint and how big it is.  

Q: How versed in painting do you need to be to go to one of your workshops? 
I really support you in being able to paint without much experience at all.  Don't let that stop you from coming!!  You will have a blast and will leave with a finished or almost finished piece! 

Q: What if I'm local and I want to pick up a piece instead of shipping it? 
If you purchase a pet portrait and the website adds shipping to the order, on your final payment I will deduct the shipping from your balance.  If you order prints and it adds shipping I will rebate you the amount when you come and pick it up.  

Q:  What if I want to put several animals in a portrait? 
So much fun!  You can even send me separate pictures of all of them looking their best and I'll put it into one big portrait.  $475 for one and $200 for each additional is the minimum.  If you want something big, weeha I love that and yes please.  

Q:  What if I only have old printed out photos of the pet I want you to paint?
Take a picture of it with your cell phone and email me a jpg. that way.  It's super easy, just have an 8 year old help you if you don't know, they will!!!

Q:  Will you ship a painting outside the US? 
Yes, I am blessed to have a fabulous shipper in East Mesa called Shipping By Eli. They perform to the highest level with costs as low as possible.  They have been amazing.  Just give me the address it's going to and I'll get you a quote.  

Q:  If I commission you do I pick the colors or do you? 
Either way is fine with me.  I've painted both ways.  You can be very specific or let me loose as they say.  

Q:  What if I love everything you do but I am a die-hard canvas person.  Will you do a commission on canvas?  Of course. No worries.  Not everyone is as passionate as I am about healing the planet.  I get it.  

Q:  What if I want to you to frame something I've purchased before you mail it?  We do make custom frames for originals that can work with a frame.  We love it.  We don't have a frame supply here at the studio for the 11 x 14s though.  You'll have to frame those yourself or get a custom quote for us building you one.   

Q:  Will you donate a piece to our charity fundraiser? 
More than likely yes.  Please email me the details and deadlines and I'll do my best.  

Q:  What if I am buying a print as a gift and the person doesn't like it? 
Well, we will do our best to trade in for another image that they may like better by checking out my website.  If not, of course we will refund your money.  

Q;  If I really love a piece of art and I can't afford to pay for the whole thing at once do you do layaway plans? 
Yes, do it all the time.  Usually I give a years time frame to pay.  I like using PayPal as a way for you to send me payments and you can keep track too.  But I'll take checks by mail or whatever you wish and when you pay it off I'll ship.  Easy peazy.  
Q:  Can you come to my city or home and do a workshop? 
There is a lot of equipment involved with the workshop so out of state would be tricky but not impossible.  Give me the opportunity to discuss it with you and see if we can make it work giving me as much lead time as possible.  

Q: Can I come to your home and visit your studio? 
Of course!  It's a working studio not a gallery so it's not super sexy.  Just setting your expectations : )  I love sharing my home with people, it's meant to be shared!  Give me the heads up and make an appt. though.